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  • Aviation history and aviation industry in Bangladesh
  • Airlines facts
  • Type of aircrafts
  • Airport areas, agencies, functions
  • Role of Handling Agents
  • Regulatory requirements and industry approved standards
  • Various types and functions of Passenger Services
  • Familiarize with different types of travel documents
  • Passenger profiling
  • Types of passengers
  • Types of reservations
  • API data
  • Reporting procedures
  • Baggage handling
  • Crisis management

Course format:

  • Classroom-based
  • Interactive Presentation
  • Quiz/Exercises
  • Learners Notebook
  • Personal Development Plan
  • Career Tips

Course duration:

  • 02 Month (Weekly 01 Class on weekend)
  • Class length: 120 Min