- Aviation history and aviation industry in Bangladesh
- Airlines facts
- Type of aircrafts
- Airport areas, agencies, functions
- Role of Handling Agents
- Regulatory requirements and industry approved standards
- Various types and functions of Passenger Services
- Familiarize with different types of travel documents
- Passenger profiling
- Types of passengers
- Types of reservations
- API data
- Reporting procedures
- Baggage handling
- Crisis management
Course format:
- Classroom-based
- Interactive Presentation
- Quiz/Exercises
- Learners Notebook
- Personal Development Plan
- Career Tips
Course duration:
- 02 Month (Weekly 01 Class on weekend)
- Class length: 120 Min