The tragedy of 9/11 was a pivotal moment in modern civil aviation history.
An industry that had built peace by connecting nations had been used as a weapon of terrorism.
Traffic plummeted temporarily and the approach to protecting aviation from terrorism took on a completely different dimension.
Most visibly for air travelers, it led to…
A WPS panel on airline perspectives on the future of customer travel highlighted the importance of choice.
It is up to customers how they want to interact with the airline and what touchpoints they want to be digital or not. Too often, the panel agreed, airlines think of processes in terms of what they need…
How will you deploy your new aircraft?
China Airlines reintroduced its widebody passenger aircraft replacement program in 2021, following a delay caused by the pandemic. We have ordered 16 Boeing 787-9s with the General Electric GEnx engine. Deliveries are expected to commence in 2025 and the aircraft will become the mainstay of the medium capacity…
How have you coped with the big increase in demand this year?
We never stopped our operations like the rest of the world. Only two months—April and May 2020—were badly affected. We are a tourist destination, so the government needed to keep the country open as much as possible. And as we are a service…
At the dawn of human civilization, there is one animal that transformed the world with its speed and power. It is the animal that gave humans extra edge to travel faster. Yes, we are talking about Horse.
Around 6000 years ago when humans began to domesticate Horses, they literally transformed the world by inventing a…